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Robot Upgrade Answer Attempt #2 Will there ever be an upgrade available?

#1 User is offline   W Jung (WilliamJung) 

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Posted 04 July 2011 - 12:07 PM

I'll try again to find out if there will ever be an upgrade for the tuning system for Robot guitars. Here is my question that I posted a year ago: "I bought my Robot SG almost 2 years ago with the assurance that an upgrade path to the newer robot technology would be provided by Gibson. " Is the upgrade kit available yet, and if not will it ever be available?
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#2 User is offline   R May (largedude) 

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Posted 06 July 2011 - 08:33 AM

Considering the ghost town that Gibson has made of this forum, I wouldn't count on a reply anytime soon. If you think Henry J. is answering your question, you'll be disappointed. He's made a point of avoiding this place, even though he claimed it would be a way for Gibson owners and fans to reach out to him.

As for the Robot tuner upgrade, the lack of response should be an answer in and of itself. I'm sorry for your situation, but it seems this is how things are being handled.

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#3 User is offline   W Jung (WilliamJung) 

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Posted 06 July 2011 - 11:17 AM

Thanks for your reply and honesty.
Bill

View PostR May (largedude), on 06 July 2011 - 08:33 AM, said:

Considering the ghost town that Gibson has made of this forum, I wouldn't count on a reply anytime soon. If you think Henry J. is answering your question, you'll be disappointed. He's made a point of avoiding this place, even though he claimed it would be a way for Gibson owners and fans to reach out to him.

As for the Robot tuner upgrade, the lack of response should be an answer in and of itself. I'm sorry for your situation, but it seems this is how things are being handled.


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#4 User is offline   K Randall (klaushouz) 

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Posted 17 October 2011 - 11:12 PM

I talked to customer support AND my authorized repair center in NYC. Gibson Customer Support said they are not in the loop on this project, so they will not be the 1st to know. The authorized repair center in NYC chosen to do the retrofit said, the project is not dead yet, call back in 6 months. Like I said before 2012 could be the year! <_<
Klaushouz ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Gibson 2012 Fireburst ROBOT Les Paul Studio Limited Electric Guitar Gibson 2008 Metallic Red Robot Les Paul FENDER 1977 butterscotch Telecaster with maple neck ESP 1984 Custom Blueburst Strat with bananna headstock and EMG Alnico pickups Dan-Electro Silverburst single cutaway Wechter 3101 T Black thin-line Wechter Elite Pathmaker Acoustic Gibson 1921 C - 3 mandolinEpiphone Mandobird VIII (Firebird) Mandolin 1951 reissue Fender Champion 600 5 Watt tube amp FRACTAL AUDIO AX-FX II
Atomic Amp CLR "Coincident Linear Reference" ACTIVE WEDGE 500 watt FRFR Monitor--Designed by Jay Mitchell Powered Floor Monitor/F.O.H Speaker
Digitech 2120 Tube Valve Guitar Effects system FOR SALE
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#5 User is offline   R May (largedude) 

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Posted 31 August 2012 - 05:54 PM

The last post on this thread was October 18th of last year, so there's no way to know if the upgrade kit has been implemented.

If anyone in Gibson cared about this forum and the people who still post here, they'd try harder to answer.

What a shame... I thought the words "family" and "support" really meant something to Gibson management.
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#6 User is offline   K Randall (klaushouz) 

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Posted 24 March 2013 - 07:52 PM

I for one will not let this slide. See last post! My link
Klaushouz ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Gibson 2012 Fireburst ROBOT Les Paul Studio Limited Electric Guitar Gibson 2008 Metallic Red Robot Les Paul FENDER 1977 butterscotch Telecaster with maple neck ESP 1984 Custom Blueburst Strat with bananna headstock and EMG Alnico pickups Dan-Electro Silverburst single cutaway Wechter 3101 T Black thin-line Wechter Elite Pathmaker Acoustic Gibson 1921 C - 3 mandolinEpiphone Mandobird VIII (Firebird) Mandolin 1951 reissue Fender Champion 600 5 Watt tube amp FRACTAL AUDIO AX-FX II
Atomic Amp CLR "Coincident Linear Reference" ACTIVE WEDGE 500 watt FRFR Monitor--Designed by Jay Mitchell Powered Floor Monitor/F.O.H Speaker
Digitech 2120 Tube Valve Guitar Effects system FOR SALE
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